Payment Terms
Last Updated: 15 January 2026
These Payment Terms govern all transactions made through Dealvessa and apply to all users who purchase access to courses, subscriptions, or any other paid services offered on the platform. By completing a purchase, you agree to these terms in full.
1. Accepted Payment Methods
Dealvessa accepts payment through the following methods:
- Major credit and debit cards (Visa, Mastercard, American Express)
- PayPal and supported digital wallets
- Bank transfers where explicitly offered at checkout
- Any additional methods displayed at the point of purchase
All payment methods must be valid, authorised by the account holder, and sufficient to cover the full transaction amount at the time of purchase.
2. Pricing and Currency
All prices displayed on the platform are listed in Australian Dollars (AUD) unless otherwise stated. Prices are inclusive of applicable taxes where required by law. Dealvessa reserves the right to adjust pricing at any time without prior notice; however, any change will not affect purchases already completed.
If you access the platform from outside Australia, your payment provider may apply currency conversion fees or foreign transaction charges. Dealvessa is not responsible for any such additional costs.
3. Billing and Charges
3.1 One-Time Purchases
For individual course or content purchases, the full amount is charged at the time of checkout. Access is granted upon successful payment confirmation.
3.2 Subscription Plans
Where subscription-based access is offered, the following conditions apply:
- Billing occurs on a recurring basis — monthly or annually — depending on the plan selected
- The billing cycle begins on the date of the initial subscription purchase
- Subsequent charges are processed automatically on the same calendar date each period
- You will be notified in advance of any changes to your subscription pricing
3.3 Failed Payments
If a payment fails, access to paid content may be suspended until the outstanding balance is resolved. Dealvessa may attempt to retry the charge using the payment method on file. You are responsible for ensuring your payment details remain current and valid.
4. Taxes and Fees
Dealvessa may be required to collect applicable taxes based on your location. Any taxes applied will be clearly shown during checkout before you complete your purchase. You are solely responsible for any taxes, duties, or levies imposed by your local jurisdiction beyond what is collected at the point of sale.
5. Refund Policy
5.1 Eligibility
Refund requests may be submitted within 14 days of the original purchase date, provided that:
- No more than 20% of the purchased course or content has been accessed or completed
- The request is submitted through the official support channel at contact@dealvessa.info
- The purchase was not made under a promotional or discounted offer explicitly marked as non-refundable
5.2 Non-Refundable Items
The following are not eligible for refund:
- Subscription fees for periods already elapsed
- Purchases where the full content has been accessed or downloaded
- Promotional purchases explicitly marked as final sale
- Any processing fees charged by third-party payment providers
5.3 Processing Time
Approved refunds are processed within 7 to 10 business days. The time for funds to appear in your account depends on your financial institution and may vary.
6. Cancellations
You may cancel a subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid content until that date. No partial refunds are issued for unused days within an active billing period unless otherwise required by applicable law.
7. Disputes and Chargebacks
If you believe a charge is incorrect or unauthorised, please contact us at contact@dealvessa.info before initiating a chargeback with your payment provider. We are committed to resolving billing issues promptly and fairly.
Initiating a chargeback without first contacting Dealvessa may result in suspension of your account pending resolution. Accounts found to have made fraudulent chargeback claims may be permanently terminated.
8. Security
All payment transactions are processed through encrypted, PCI-DSS compliant third-party payment processors. Dealvessa does not store full card numbers or sensitive payment credentials on its servers. You are responsible for keeping your account login details secure to prevent unauthorised purchases.
9. Modifications to Payment Terms
Dealvessa reserves the right to update these Payment Terms at any time. Changes will be published on this page with a revised date. Continued use of the platform following any update constitutes acceptance of the revised terms. Where changes are material, reasonable notice will be provided via email or platform notification.
10. Contact
For any questions, billing disputes, or refund requests, please reach out to our support team:
| Method | Details |
|---|---|
| contact@dealvessa.info | |
| Phone | +61 421 222 940 |
| Post | 198 Charles St, Launceston TAS 7250, Australia |